The Public

Reference by Appointment

For your convenience, appointments of up to 30 minutes can be booked with a Library and Archives Canada (LAC) reference specialist.

These appointments can take place:

• in person at 395 Wellington Street in Ottawa;
• by telephone;
• by Skype (Download Freeware).

Before you book an appointment:

1. Is your primary interest genealogy and family history? If so, then we recommend you begin by visiting the extensive collection of genealogy research tools now available online.
2. Review LAC's search tools to see if we have information on your particular research subject.
3. Visit our blog for a brief introduction to archival and published material research, which provides information on how to use our search tools.
4. Consult our Frequently Asked Questions for questions about hours, user cards, etc.
5. Take a look at our Reference Services Charter.

To book an appointment:

Please use the Ask Us a Question Form. In the "Question" box, request your appointment and include the following information:

• your question
• a preferred date and time
• a preferred method (on-site appointment, Skype, or telephone).
• your telephone number (in case we have trouble reaching you by Skype or by email.)
• your Skype name (if you are choosing a Skype appointment).